Fault Manager

About the project

We are looking for a Fault Manager to lead fault management responsibilities in a SW R&D organization, interacting with other development units. The Fault Manager will be inside an organizational unit consisting of SW development and verification teams for embedded SW projects in radio frequency (RF) domain.

The Fault Manager will be cooperating with R&D teams (Developers and Test engineers), Fault Coordinators, other Fault Managers, Project Managers and Program Managers, in the scope of issues prioritization, symptoms collection and verification of corrections, as well as administration of related tools in accordance with defined Fault Management processes and guidelines.

Responsibilities

Fault Management activities within own area
Ensure fault handling is executed all over the organization according to Fault management process and according to applicable plans
Fault correction prioritization
Follow-up and reporting of the Fault situation
Responsible for hosting Fault Management meetings to gather status of faults or to share updates regarding FM process and main topics
Ensure that Fault related quality data is consistent and report delivery/milestone status from faults perspective
Contribute in Fault metrics & KPIs definition
Contributes to quality management
Promotes best practice sharing across tribe and squads, contributes to best practice pool of knowledge

Requirements

BSc or MSc degree in Computer Science, Telecommunications, Software Engineering and / or Project Management
Understanding basics of the Software Development Lifecycle, including incremental models (e.g. agile)
Hands-on experience with fault management/coordination
Problem solving attitude and ability to make decision even in ambiguous situation
Self-reliance and self-discipline
Organizational skills, leadership skills and effective communication skills
Willing to learn new things and discover new ways of doing
Fluent English, both spoken and written

Technologies

Jira
Confluence
PowerBI

Please be informed that we reserve ourselves the right to contact only with selected candidates.

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